Q: How can I see the status of my order?
A: You can check the status of your order just by giving us a call, or emailing us. You can find that information of the Contact Us page.
Q: Do you guys do the captions, or do you go to another company?
A: We ensure all of the captioning work is done by our professionals! We carefully select all of our freelancers, and provide them with the tools to do all the captioning.
Q: How do I become a freelancer?
A: You can become a freelancer by filling out the application here. You will usually hear back from us within 2-3 days of submission.
Q: How much do freelancers get paid?
A: All of that information is explained after you get accepted as a freelancer. We offer the highest rates to our freelancers out of all other captioning companies.
Q: Why do you guys hire freelancers?
A: Basically it all comes down to speed. We want to ensure that you get your orders in the time you pay for. So, by having more employees, it is ensuring that your work will get done sooner and in time for your scheduled delivery.
Q: Can you guys caption videos not on YouTube?
A: Yes, you just have to submit a link to the video at checkout.
Q: I have submitted my order, but haven't gotten my confirmation!
A: No need to panic, you will still get your order! If you have not received the email an hour after purchase, then don't hesitate to Contact Us. We will get you situated!